Terms and Conditions

Event Terms & Conditions

Program Amendments
Australian Olive Association Ltd endeavours to keep presentations as represented, however it reserves the right to make any necessary changes to the program.

Payment Terms
Payment is required at the time of ticket registration. Registrations must be received within 5 days of the commencement of the event.

Refunds and Cancellations Policy
A full refund will be provided for all cancellations received in writing at least three weeks prior to the event. No refunds will be given for any cancellations within three weeks of the event or for non-attendance on the day. Delegate substitutions may be made at any time. If a replacement is not a member, the non-member fee will apply and the difference must be paid immediately and prior to the event.

Use of Photos taken during Events
Photos of attendees of Australian Olive Association Ltd events may be used in our marketing materials. If you do not want your image used in our marketing materials, please advise us via writing.

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Merchandise Terms & Conditions

Delivery of merchandise
Time frames vary according to destination and preferred shipping method. As a guide, allow up to 10 days for delivery within Australia. Longer delivery periods apply for overseas destinations.

Postage rates

For Australian customers, postage rates are based on single item purchases, therefore if multiple items are ordered the total postal charge will be scaled accordingly.

Pricing

All pricing is in Australian dollars and includes GST.

Duties & taxes

Duties and taxes vary by country and are the responsibility of the customer. They are not included in the purchase or postage price. Please check your country’s regulations regarding further charges that may be incurred.

Refunds & returns policy

Refunds are only provided where an item is faulty, damaged or the incorrect item was dispatched. Faulty items must be returned within 30 days of delivery. Upon receipt of the returned item, a replacement item or refund will be issued within 30 days.

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Policies

Website & Electronic Services

Australian Olive Association Limited (AOA) provides a range of electronic services including this website and electronic newsletters (“Electronic Services”). These terms and conditions have been developed and published on this website to ensure that you understand the legal terms that govern your use of our Electronic Services. You must therefore read and agree to the following terms and conditions before accessing and using our Electronic Services.

By accessing or subscribing to any Electronic Services you agree to be bound by these terms and conditions and any acceptable use policy we may introduce in future (which will form part of these terms and conditions).

We may vary or amend these terms and conditions at any time. Any changes to these terms and conditions will be effective immediately from the time we post the amendments to our website at www.australianolives.com.au or we notify you in any other way. You may like to print a copy of these terms and conditions for your records. We also recommend you check our website for any changes from time to time.

Unless expressly stated otherwise, our Electronic Services are provided solely for your personal non-commercial use.

Any link you make to an Electronic Service must be in a way that presents the service as we intended. You must not directly link to, frame or manipulate the material contained in an Electronic Service or disguise its origin or ownership.

You agree to us communicating with you regarding our various activities, events, goods or services by electronic messages.

You must only redistribute electronic messages we send you by using any facility we provide within the message (like clicking on a Forward this message to a friend link). If we don’t provide that facility, you must not redistribute the message without our consent (but you can encourage your friends to sign up to our Electronic Services to get our messages too)!
We use reasonable care in preparing and presenting material we provide through our Electronic Services. Information may be provided by third parties, including other users, and we are under no obligation to verify this information.

Information we supply is provided as general information only and not professional advice. We do not provide legal advice. You should not rely on the information we supply and must make your own independent enquiries and obtain appropriate advice regarding any issue before making any decision or taking any action. We make no statements or guarantees relating to the operation of our Electronic Services, or that the information and material provided through our Electronic Services is accurate, suitable for you, always available, complete or current. We encourage you to check the accuracy and currency of any information provided through our Electronic Services before referring others to that information.

To the full extent permitted by law, we take no responsibility and disclaim all liability for information or services provided through our Electronic Services, or for decisions made on the basis of information shown or not shown through our Electronic Services (whether due to our negligence or otherwise). Information provided through our Electronic Services is in no way provided as our advice, approval, recommendation or endorsement and any reference or link to other websites or any reference to other people, services or information, is provided only for your awareness and should not be relied on.
To the full extent permitted by law, we disclaim all liability for any claims, loss, damage, costs (including legal costs), expense or liability of any kind suffered by you or any other person in connection with our Electronic Services, whether direct, indirect, consequential or special and whether we were aware of the possibility of that loss or damage or whether it was due to our negligence or otherwise. You unconditionally release us and our officers, employees, agents, contractors and advisors from any such liability.

AOA regards your privacy as important and will take all reasonable steps to ensure that if you have subscribed to receive notification of web-site updates; your e-mail address will remain confidential. Your personal information will be handled in accordance with our Privacy Policy.

While we endeavour to promote informed debate and discussion, you agree that in posting comments to the AOA website, you will not make defamatory or slanderous posts or posts of an obscene, tortious, offensive or illegal nature. We reserve the right to edit, refuse to post or to remove any comments and/or materials (in whole or in part) made on the AOA website that we consider in any way objectionable or in breach of the law. We may do so at any time, without notice and at our sole discretion.

Any personal information, e-mail addresses or other electronic addresses provided in or accessible through an Electronic Service must not be harvested for use in another database or used to send commercial electronic messages or be placed on any e-mail distribution list.

You are liable for any claims by other users, third parties or us for loss, damage, costs or expenses suffered in connection with your use and participation in our Electronic Services and material that you provide us (including claims it is defamatory or infringes confidentiality or intellectual property rights) and you must indemnify us and our officers, employees, agents, contractors and advisors against any such claims.

To the full extent permitted by law, we exclude all terms and warranties implied by law. If a term or warranty cannot be lawfully excluded, we limit our liability to the extent permitted by law to, at our option, resupplying or the cost of you acquiring the relevant services, goods or equivalent goods, or in the case of goods, repairing or the cost of having the goods repaired.

We make no guarantees that our Electronic Services or the information contained in or provided through our Electronic Services will be free of harmful computer viruses, data, code or programs. You should ensure you are using an up to date virus scanner.

To the full extent permitted by law, we will not be liable in any circumstances for any delays or interruptions in the provision of our Electronic Services.

At any time and without notice or liability we may change the content or format or method of delivery of our Electronic Services, withdraw any material or services provided or refuse to allow any user or third party access to our Electronic Services.

Nothing in an Electronic Service is an offer to provide goods or services in any place if to do so would be in any way unlawful in that place. You must not access an Electronic Service from such a place or use it in a way that would result in a breach of a law of that place.
We may transfer or sublicense our rights and obligations under these terms and conditions but you may not.

The use of the word ‘including’ in these terms and conditions is not to be taken as limiting the meaning of the words preceding it.

Any provision of these terms and conditions that is invalid in any place is only invalid in that place to that extent, without invalidating or affecting the remaining provisions of these terms and conditions or the validity of that provision in any other place.

Website Use

No part of this website or any of its contents may be reproduced, copied, modified, or adapted, without the prior written consent of the AOA head office, unless otherwise indicated for stand-alone materials. You may share this website by any of the following means; 1. Using any of the share icons at the bottom of each page, 2. Providing a back-link or the URL of the content you wish to disseminate; and 3. You may quote extracts from the website with attribution to www.australianolives.com.au. For any other mode of sharing, please contact the AOA CEO at ceo@australianolives.com.au. Commercial use and distribution of the contents of the website is not allowed without express and prior written consent of the AOA head office.

Liability

The information provided on this web-site has been compiled for your convenience. AOA (including its and its affiliates directors, officers, employees, agents, contractors, successors and assigns) the (“Association”) makes no warranties about the accuracy or completeness of any information contained on this web-site. The Association will not accept any liability for any loss, damage or other injury resulting from your use of this web-site. Links to other web-sites are provided for your convenience and the Association is not responsible for the information contained on those web-sites. The provision of a link to another web-site does not constitute an endorsement or approval of that web-site, or any products or services offered on that web-site. The Association does not accept any liability for any damages or losses whatsoever, arising out of, or in any way related to, the use of this site and any other site linked to this site.

The limitation on liability applies to direct, indirect, consequential, special, punitive or other damages that you or others may suffer, as well as damages for loss of profit, business interruption or the loss of data or information.

Trademarks & Copyright

AOA holds the copyright to this web-site. AOA grants you a limited licence to download information on this web-site for personal use only. You are not permitted to reproduce or alter this web-site, or any copy of it, for any other purpose without the prior express written consent of AOA. All Materials, including text, images, audio and video, are copyright to AOA and must not be distributed, modified, reproduced or used, in whole or in part, without AOA’s prior written consent. You acknowledge that “AOA”, and the AOA logo, are registered trademarks of AOA.

Use of Site

AOA reserves the right to make changes, modifications, additions, deletions and corrections to the web-site, at any time and without notice. This site, AOA (“Site”) and the websites making up the Site are owned and operated by AOA.

When you register on this Site the AOA will provide information on products and services (“Materials”) on the Site and the Sub-Sites.

By choosing to use this Site, Sub-Sites or download Materials, you agree to these terms and conditions of use (“General Website Terms”) If you do not accept the General Website Terms, you must not use the Site, Sub-Sites or download Materials.

You may download Materials on a single computer for your personal and non-commercial use, provided you complied with all copyright and other proprietary notices on the Site.

You agree that:

You will not use this Site or Sub-Sites for any purpose that is unlawful or prohibited by these Terms and Conditions of Use;
You will not copy, sell or otherwise exploit for any commercial purpose any part of the Site, Sub-Sites or Materials without our prior written consent, which we may refuse in our complete discretion
You will not use this Site or Sub-Sites to collect or store personal information about other users of the Site
You will not try to gain unauthorised access to any part of the Site or Sub-Site or to upload any virus, data or information that may corrupt or affect adversely the operation of the Site or the Sub-Sites.
At your own cost, you must take precautions to protect your computer system from viruses or anything else, including but without limitation worms or Trojan horses that may interfere with or damage its operations.
AOA does not warrant that your access to the Site or the Sub-Sites will be uninterrupted or error free.
AOA reserves the right to refuse service, terminate accounts, and/or cancel your orders or passwords at our complete discretion, in particular, but without limitation, if we believe that you may be violating any applicable law or otherwise acting detrimentally to our interests.

Third Party Companies, Products & Websites
Any products manufactured by third party companies or web sites operated by third parties are mentioned on this Site or Sub-Sites for information purposes only and should not be taken as being endorsed or recommended by AOA.
AOA makes no representations or warranties regarding the quality, safety or suitability for any non-AOA Products. You must order non-AOA Products directly from the relevant vendor and all associated contracts, licences and warranties will be made between you and the relevant vendor and will not involve AOA in any liability whatsoever.

AOA does not assert any proprietary rights to any non-AOA Products, or associated brand names mentioned on this Site or Sub-Site. If you use a link from this Site or Sub-Site to a Third Party Site, you acknowledge that AOA has no control over the content of a Third Party Site and that AOA has no responsibility for any transaction arising from your link to a Third Party Site.

Limitation of Liability Arising from Site Use
AOA takes reasonable steps to ensure that Materials on the Site and Sub-Sites are accurate and complete. However, as information for the Site or Sub-Sites may be compiled from a variety of sources, AOA provides the Materials without any warranties.

To the maximum extent allowed by the applicable law, AOA excludes all warranties (express or implied) relating to the Materials, including but without limitation, all warranties of merchantable quality and fitness for purpose relating to any products described in the Materials.

AOA will use its best efforts to ensure that the Site and the Sub-Sites are functional and current, but does not warrant that the servers on which the Site or Sub-Sites operate are free of viruses and other harmful components or that your use of the Site and the Sub-Sites will be uninterrupted or error-free.
In particular, but without limitation, AOA will not be liable for:

Any damage to your computer equipment or corruption;
or loss of data if your access the Site or Sub-Sites;
or download Materials from the Site or Sub-Sites;
or any consequential damage that may result from your use of, or any inability to use, the Materials.

Feedback & Information
Any feedback you provide to AOA on this Site or the Sub-Sites shall be non-confidential and AOA shall be free to use such information for any purpose.

Update of Terms
AOA may revise these General Website Terms by updating this page on the Site. You should periodically visit this page to review the current General Website Terms, so you are aware of any revisions that will affect you.

If you do not agree to be bound by these terms and conditions, you must not use or sign-up to any Electronic Service, including this website and any electronic newsletters.

Contact Details

You can contact us with any queries regarding our Electronic Services or these terms and conditions at the below address or by e-mail to:

Administration Manager – Elizabeth Bouzoudis

PO Box 3012
ALLAMBIE HEIGHTS NSW 2100
Phone: 0478 606 145
Email: secretariat@australianolives.com.au

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PRIVACY POLICY

AOA deals with the collection, use and disclosure, storage, security, accessibility and correction of personal information in accordance with the Privacy Act 1988 (Cth). We are committed to protecting your privacy and have developed the following policy which sets out our procedures for handling personal information.

What information do we collect?
AOA collects personal information such as your name, address, telephone number(s), e-mail address, work/grove address. AOA does not collect any personal information, except that which is knowingly supplied by the individual or information that is otherwise publicly available.

How do we use your personal information?
AOA uses the information collected for the primary purpose of providing you with information and material about our campaigns/events and for reasonably incidental secondary purposes. If at any time, you do not wish to receive further electronic messages from AOA, please send an email to secretariat@australianolives.com.au and enter ‘unsubscribe’ in the subject line with the email address you wish to be unsubscribed in the message box. AOA will not provide your personal information to third parties without first obtaining your consent.

How is your personal information secured?
AOA understands the importance of protecting your personal information from misuse, loss, modification or disclosure. Access to your personal information is therefore restricted to authorised persons of AOA. You are entitled to access the personal information which AOA holds about you by contacting our Privacy Officer. However we reserve the right to reasonably refuse access to that information on the basis of the exemptions set out in the Privacy Act.

Third parties – AOA may at its discretion use third parties to provide essential services to our website or to assist with our events and programs. We may share your personal details in order to facilitate delivery of those services, events or programs. Third parties are prohibited from using your personal information for any other purpose.

Legal – AOA reserves the right to disclose your personal information as required by law and when we believe the disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or other legal process.

Availability of policy.
This policy is available upon request. It may be reviewed and updated due to legislative changes or changes in our organisational structure or objectives.

Complaints handling policy.
AOA has also developed a policy to address complaints and concerns by members of the public.

Contacting us about our privacy policy.
For further information about the privacy policy contact our Privacy Officer using the contact information provided below.