Get set for a borderless future

As SMEs get savvy with online retail, they need to think without borders. No longer are customers, staff or suppliers around the corner – they could be all over the world. South East Asia is proving a developing market for Australian small businesses, as Frank Granziera, of Olive Oil Skin Care Co has experienced. The Olive Oil Skin Care Co launched in 2012, with its online store offering a range of soaps, body washes, candles and balms.